Adonit Wireless Charging Pad Support

Warranty | Return Policy


What does Wireless Fast Charging Pad LED indicator show while charging?

When the Wireless Fast Charging Pad is powered up to charge, the blue LED remains blue during charging.


Can I use a different USB cable instead of the cable that comes with Wireless Fast Charging Pad?

Different cables may have different performance. To ensure the charging speed, we strongly recommend using the original cable to charge. Cables longer than one meter may also reduce the charging efficiency.


What kind of AC adapter should I use with Wireless Fast Charging Pad?

Please make sure the AC adapter has a minimum output of 2A. To enable fast charging, please use an adapter that supports QC2.0 or above.


What if the Wireless Fast Charging Pad is not charging my device?


Will the Wireless Fast Charging Pad be able to charge iPhone 8/ 8 plus / X at 7.5W speeds?

Yes, the iPhone 8/ 8 plus/ X can charge at 7.5W speed with QC 2.0/3.0/4.0 adapter. To ensure the charging speed, we strongly recommend using the original cable to charge.


How do I enable fast charging on my wireless charging pad?

To enable fast charging, please use an adapter that supports QC2.0 or above.


Why does my wireless charging pad LED blink?


Still have questions?

Email us at help@adonit.net and we'll be glad to lend you a hand.