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Adonit Note 2 Support

Warranty | Return Policy


Adonit Note

What is the Adonit Note 2?

Note 2 is an active pen. It features Native palm rejection, High accuracy and fluency, Wake Up Notes App with Ease, Bluetooth Free. With IP65 Certification, Note 2 is being protected from low pressure water jets and dust from any direction, limited ingress protection.


What devices will Note 2 work with?

Adonit Note+

Adonit Note 2 is designed to work with new iPad / iPad Pro.

Compatible Devices: iPad Air (3rd / 4th Generation), model A2152, A2123, A2153, A2154, A2072, A2325, A2316, A2324

iPad mini (5th Generation), A2133, A2124, A2126, A2125

iPad (6th / 7th / 8th Generation), A1893, A1954, A2197, A2198, A2200, A2429, A2430, A2270, A2428

iPad Pro (11" all series & 12.9" 3rd, 4th, 5th gen), A1876, A2014, A1895, A1983, A1980, A2013, A1934, A1979, A2230, A2232, A2068, A2069, A2228, A2229


I have a new iPad form the supported models and why I can not use it with Adonit Note 2?

Note 2 supports all models listed and also support iOS version 13.3 or newer. To use it, update iOS to version 13.3. it should work with Adonit Note 2.

Please disconnect previously connected digital pencil, such as Apple Pencil.


I have updated iOS to 13.3 or newer version, why I am still unable to use Adonit Note 2 with my device?

Please forget previously connected digital pencil, such as Apple Pencil.


Can I use Note 2 on other capacitive touchscreen devices? (i.e. iOS device)

No. Adonit Note 2 is designed for only certain iPads. If your device is not in the list, we have other styluses for you, please refer to our iOS compatible stylus list to find out the best stylus for you.


What is IP65?

IP = International Protection ratings, which are defined to the international standard level.The rating consists of the letters IP followed by 2 digits, the first digit stands for the level of dust protection. The second digit stands for the level of water protection.

IP65 = No ingress of dust. Water projected by a nozzle (6.3 mm (0.25 in)) against enclosure from any direction shall have no harmful effects.

Note: Visable water drops on tip should be mopped before use.


Does Note 2 have Bluetooth? Do I need to pair the Note 2 with an app?

No, Note 2 does not have Bluetooth. You don’t need to pair your Note 2 with the device or Bluetooth, just power it on to use.


How do you begin using Adonit Note 2?

To begin using Note 2, simply hold down the button until a blue light is illuminated.Then place the tip on the screen to navigate, tap or write. You could also wake up the Note 2 app at screen lock, by double tap on the screen, it launches the Note app


How do I use the special features of Note 2? (i.e palm rejection)

As long as your device supports Adonit Note 2, it will support the advanced features like palm rejection. No need to set up in your device or apps. However, some apps may choose not to enable those active stylus features.


What apps do you recommend for Note 2?

Note 2 will work as a basic non-Bluetooth stylus in any iOS app. For a full list of compatible apps, please visit our Adonit Connected Apps Page.


Does Note 2 support tilt for shading?

No.
*If you want to use this function, please purchase Adonit Note+.


Does Adonit Note 2 support pressure sensitivity?

No.
*If you want to use this function, please purchase Adonit Note+.


How do you turn on / off Note 2?

1) Turn your Adonit Note 2 ON by holding down the button, a solid blue light is on.
2) Turn your Adonit Note 2 OFF by holding down button, the light goes off.


What do the LED light’s mean on the Adonit Note 2?

Blue light turns on : Note 2 has been powered on or fully charged.
No light : Note 2 has been powered off.
Red light flashes: Note 2 has low power.
Red light turns on : Note 2 is under charging


How do I charge my Note 2?

To charge, just insert the included standard USB-C connector into the charging end of Note 2 and plug the remaining end into a standard USB-C port.


How long does it take to charge Note 2?

Note 2 should be fully charged in 60 minutes.


How long will Note 2 last on a full charge? What is the battery life of the Note 2?

24 hours of continuous use.


Does Note 2 automatically turn off?

Note 2 will automatically turn off after 20 minutes if no button is pressed or no movement of the pen is detected.


Can the button be used for something besides turning on/off?

No. button services only like a power switch.


Is there any replacement part available for Note 2?

Yes. Note 2 has a replacement tip available for purchase online. The tip is designed to be removable so that it can be replaced if necessary. Replacement tips can be purchased from our Spare Parts page.


What comes in the box?

Adonit Note 2, USB-C charging cable, and user manual.


Still have questions?

Email us at help@adonit.net and we’ll be glad to lend you a hand.