Jot Flip Support
The Jot Flip Glossary
- Precision Disc
- Rubber Grip
- Ballpoint Pen
How do I change my discs?
Where can I get replacement parts or discs?
My stylus appears to be skipping or not functioning on my screen, what can I do?
1. The disc's surface should be cleaned with a tissue or soft microfiber cloth.
2. Taking the disc off and blowing into the socket can remove dirt.
3. Polishing the Jot's metal ball tip with tin foil can remove micro-corrosion affecting conductivity.
4. Replace disc/contact support
Where can I get a replacement ink cartridge?
How do I replace my ink cartridge?
My ink cartridge will not extend, what do I do?
There is actually a protective design of the Flip: If the point gets pressed down too firmly, it lodges within the barrel rather than breaking the point. You can unscrew the barrel by twisting the silver end in the opposite direction of the way you'd twist it to have the pen come out. Then, gently tug the ink cartridge straight out; you should feel a gentle click. Screw the barrel back on, and the pen should now work normally.
Still have questions?
Email us at firstname.lastname@example.org and we'll be glad to lend you a hand.