Adonit Star Support

Warranty


What is the Adonit Star?

Adonit Star is an active pen. It features palm rejection, high accuracy and fluency, Wake Up Notes App with Ease, Bluetooth Free


What devices will Adonit Star work with?

Adonit Star is compatible with iPad Air (3/4/5), iPad mini (5/6), iPad (6/7/8/9), iPad Pro 11” (1/2/3/4), iPad Pro 12.9” (3/4/5/6) and newer models


Why I can not use Adonit Star on iPad Pro 2020 and/or newer models?

Please try the following steps to solve the problem:

1. Make sure you have updated your iOS to version 12.2 or above, to check this, please go to iPad Settings → General → Software Update.
2. Disconnect any digital pencils, such as Apple Pencil from your device.


I have updated iOS to 12.2 or newer version, why I am still unable to use Adonit Star with my device?

Please make sure you’ve disconnected other digital pencil from your device, such as Apple Pencil.


Can I use Adonit Star on other capacitive touchscreen devices? (i.e. iOS device)

No. Adonit Star is designed for only few iOS tablets. If your device is not in the list, we have other styluses for you, please refer to our iOS compatible stylus list to find out the best stylus for you.


Does Adonit Star require Bluetooth? Do I need to pair it with my device?

No, Adonit Star doesn’t require a Bluetooth connection to get started. Simply hit the power button and start writing.


How to use Adonit Star?

To begin using Star, simply hold down the button until a blue light is illuminated.Then place the tip on the screen to navigate, tap or write. You could also wake up the Notes App by double tapping the screen.


How do I turn on the special features of Adonit Star? (i.e palm rejection)

As long as your device supports Adonit Star, it will support the advanced features like palm rejection. No need to set up in your device or apps.


What apps do you recommend for Adonit Star?

Adonit Star will work as a basic non-Bluetooth stylus in any iOS app. For a full list of compatible apps, please visit our Adonit Connected Apps Page.


Does Adonit Star support tilt for shading?

No.


Does Adonit Star support pressure sensitivity?

No.


How do you turn on/off Adonit Star?

1) Turn your Adonit Star ON by holding down the button, a solid blue light is on.
2) Turn your Adonit Star OFF by holding down button, the light goes off.


What do the LED light’s mean on the Adonit Star?

Blue light turns on : Adonit Star has been powered on or fully charged.
No light : Adonit Star has been powered off.
Red light flashes: Adonit Star has low power.
Red light turns on : Adonit Star is under charging


How do I charge my Adonit Star?

To charge, just insert the included standard USB-C connector into the charging end of Star and plug the remaining end into a standard USB-C port.


How long does it take to charge Adonit Star?

Adonit Star should be fully charged in 60 minutes.


How long will Adonit Star last on a full charge? What is the battery life of the Adonit Star?

11 hours of continuous use.


Does Adonit Star automatically turn off?

Adonit Star will turn off automatically after 20 minutes if no button is pressed or no movement of the pen is detected.


Can the power button be used for other features besides turning on/off?

No, the button only like works as a power switch.


What comes in the box?

Adonit Star, USB-C charging cable, and user manual.


Still have questions?

Email us at help@adonit.net and we’ll be glad to lend you a hand.