Adonit 15W Wireless Car Charger Support
Why does my Wireless Car Charger keep moving downward and unable to fix on the preferred position?
It means the nut is not tightened enough to the back thread of the main machine. Please screw the nut all the way until it goes no more.
What to do if the clamp arms do not shut or open?
1.Reconnect the cabe.
2.Check if the blue light is on.
3.Try more touches to the trigger.
What to do if I accidentally shut a single clamp arm with force, the device is not shutting/opening in the even wide?
Please with force, push clamp arms inward to the shut position. (push at back arm as close as possible to the body in order not to break the arms), Then try more touches on the trigger. (make sure it opens/shuts normally before use.)
Does Adonit 15W Wireless Car Charger come with a Car Charger that connects to the car?
No, it does not, you need to make sure your car has a built-in usb port.
Or you may consider getting a Fast Car Charger from Adonit website.
Or you may use any Car Charger that has a USB port.
Does Adonit 15W Wireless Car Charger come with other mount other than air vent clip?
No, it comes with an air vent clip, and no other attachable part.
What to do if the screw nut has gone missing, do you sell replacement screw nuts?
No, we do not sell replacement screw nuts or any other parts for Adonit 15W Wireless Car Charger.
What to do if I accidentally break the air vent clip or clamp arms, can it be fixed or replaced separately?
No, we sell no replacement part for Adonit 15W Wireless Car Charger, the damage can’t be replaced or fixed.
Why is my Adonit 15W Wireless Car Charger charging my phone not faster than expected?
The Adonit 15W Wireless Car Charger is capable of output up to the 15W, and please make sure
*You are using a QC3.0 car charger or adaptor.
*Your device supports 15W input.
I have a previous AUTO-CLAMPING WIRELESS CAR CHARGER, can I continue to use the cup suction with the Adonit 15W Wireless Car Charger, instead of using an air vent mount?
Yes, the ball structure and screw nut are same size shared by both products, they are interchangeable.
What comes in the box?
Adonit 15W Wireless Car Charger
USB-C Cable
Air Vent Clip
User Manual
Still have questions?
Email us at help@adonit.net and we’ll be glad to lend you a hand.